OSIP Online

Tuesday Night, September 14
Networking reception with drinks, delicious hors d’oevres, at the beautiful Encore Hotel

Wednesday, September 15

8:00-9:00 - Breakfast

9:00-9:45 – Sharing the Best Practices of the Spirit Industry
Greg Hicks will facilitate this networking session where we will share the “best thing” that your company does that sets you apart from your competitors.

9:45-10:45 – Youth Culture Marketing
Bill Carter and Elizabeth Rosenberg will share the latest methods and programs to reach your teen, tween and young adult customers. Presentation will be followed by a question and answer session and panel discussion.

11:00-11:45 -  Are You a Good Manager?
Milt Cotter will lead you through this discussion and conclude by providing you with a personalized assessment of your management skills.

12:00-1:00 - Delicious Buffet Lunch

1:00-1:45 – Aligning Your Business Processes with your Customers’ Expectations
Ryan Glass will show you how to develop business processes based on the products or services your customers expect to receive from you.

1:45-2:30 – The Changing HR Landscape, How “New Hire” Tax Credits and the Health Care Bill Can Impact Your Business
Milt Cotter brings the presentations from his national webinar program to inform you of the benefits and possible repercussions of new legislation.